September 23, 2016
Dear Shahin:
You did it again: you saved the day after my Laptop’s hard drive crashed last Saturday, leaving me without my lecture for Monday night’s presentation. After several tense attempts, you were able to “restore” the hard drive and reinstall most of the deleted programs within a three hour time frame. As always, you graciously dropped everything to methodically solve the problem.
As a customer for the last thirteen years, I have had the comfort and security of knowing that you had our back with handling the many problems (some large, some small) that naturally occur when you have multiple programs, digital equipment, and thirteen work stations.
The bottom line: your customers can always count on you to be there for them. It has been my pleasure to recommend you to many of my colleagues over this thirteen year period.
Thanks again for the great service.
Best regards,
Gerry
Gerald M. Marlin, D.M.D., M.S.D.
“I have been a client of Comprehensive Network Solutions (CNS) for over eight years. The more we use and incorporate new technologies, the higher the risk of having unpredictable glitches that will surely upset anyone’s day. CNS has always been very responsive to immediately act and resolve any issues. They take the stress out of dealing with technological problems. Shahin and his team provide excellent customer service and are very prompt to respond when the unpredictable happens. We have always been very impressed with their extensive knowledge and professionalism. We highly recommend CNS to provide excellent IT service at a reasonable cost.“
– Angela Noguera, DDS, MS
“On behalf of our entire dental team we thank you Comprehensive Network Solutions (CNS) for your excellent IT services. You have successfully integrated all 11 operatories with monitors, Practiceworks, Trophy Digital Xray, Dicom Imaging and Intraoral Cameras. We also appreciate you finding the holes in our firewall left by our previous IT service.Congratulations on achieving Microsoft Master Certification. You are a credit to your (and our) industry.“
“Five Stars! We love Comprehensive Network Solutions! They are very knowledgeable, efficient, honest and solve any IT issues we have very promptly. They keep our IT in check and running smoothly. “– Arousha Jahangiri, DDS
“I am so thankful I switched to CNS. Their response to emails and or trouble shooting is remarkable. They were extremely helpful as we re-branded our practice. I highly recommend CNS.“– Denise A Lascar, MN, MHA, MBA
“I wanted to take this time to say Thank You and to share my appreciation with you. You have been our IT partner for six months now and I could not be more pleased with the professional and thorough care CNS provides. Your initial analysis of our network was quick and completely in-line with the needs of our practice. Our maintenance agreement with you definitely puts us at ease when it comes to the IT problems our systems have from time to time. Your fast response to our sometimes anxious calls, are handled quickly and efficiently. I know not to worry anymore and that is a great relief.
We have a very busy schedule and I appreciate that you are cognizant of our staff’s time and concerns. Your personnel are always courteous and professional and their knowledge base is phenomenal.
I thank you for easing my IT worries and solving our IT issues. I look forward to a long and worry free IT partnership.“
“A note of “thanks” to your company in making my IT transition successful. Moving my office of 25 years, from a townhouse to a medical office building, was traumatic enough, without concerning myself with all the interoperability problems. Your CNS technical team, headed by Shane Baratpour, was instrumental in making my network of 11 computers, intra-oral cameras, printers, scanners, digital x-rays and interface software all work together.
I thank Dr. Pirooz Zia for directing me to CNS, if I made one mistake in my planning, it was in not contacting CNS immediately upon making my decision to move!
I look forward to your continued maintenance of our entire systems, which means more time for us to concentrate on dentistry.
Once again, thank you for your professional and courteous attention to our IT requirements.“
“Thank you for your support of the Sherril Ann Siegel Memorial Fund Lecture. The fund has been raising funds and awareness for both dental research/education and cancer research/education for over 13 years. CNS, your participation has already made a difference in the lives of many.“
–Trustees of the Sherril Ann Siegel Memorial Fund
“Comprehensive Network Solutions (CNS) thank you very much for all the time and expertise you put into solving my computer problem during the Sherril Ann Siegel Dental Society this past year. Your knowledge and skills in computer science are very unique and I was extremely impressed with your ability to diagnose and resolve the problems my laptop was experiencing in such a timely fashion. It was because of your prompt intervention that morning that my computer was restored to proper function and that the lecture could be presented uneventfully to a crowd full of expectations. Not only I but also the entire audience and organizing committee should be grateful to you! May God bless you and keep you growing both professionally and personally. I hope I can retribute your favor some day.“
Most truly,
Newton Fahl, Jr., DDS, MS
Fahl Dental Center
Curitiba, Brazil
“I am writing this letter to let you know how much I appreciate Comprehensive Network Solutions (CNS) help in setting up and straightening out my IT network problems in my office. I am most grateful to my BENCO DENTAL Rep. for putting us together. Your prompt and reliable attention has helped my office get through some problematic IT issues smoothly and without any interruptions to my patient service.
My monthly maintenance plan with you allows me the opportunity to be more at ease and save our valuable time when it comes to any IT network issues – big or small.
You have proven that when I choose to expand the technology in my office, your IT team will make it all work successfully and promptly.
I am most pleased to have you as a professional IT partner.“
“I wanted to thank you Comprehensive Network Solutions (CNS) for resolving our computer problem in a prompt and courteous manner.
To take time out on a Saturday and give us a helping hand was very gracious.
We look forward to working with you in the future.“
